A global provider of integrated cold-chain equipment and solutions
Deepen quality management and pursue excellence in quality—Taicang Refrigerated Container Quality Brand Building Series of Events
2023-06-28
Taicang Cold Box Actively responding to our country's grand call to build a nation strong in quality, we are committed to carrying out quality and brand-building efforts with high standards and exceptional quality. Upholding a philosophy of premium quality, the company meticulously attends to the precision of every dimension in our work and rigorously inspects the quality of every weld. We consistently adhere to this principle, ensuring excellence at every step. “ Technological leadership, process control, customer satisfaction "The guiding principles and objectives are to deepen quality management through reform, genuinely enhance service quality, earn customer satisfaction with outstanding quality, and actively promote the development of a strong quality brand."
To continuously support the company's high-quality development, the Quality Control Department, in collaboration with relevant company departments, has gradually launched "Quality 100," enhanced customer satisfaction, and on-site lean quality management—among other initiatives.
I. "Quality 100" Campaign
The "Quality 100" campaign, launched on April 1 and lasting for 100 days, takes a lean quality management approach, focusing on employee professionalism, standardized processes, and continuous improvement as its key entry points. With the vision of achieving "100% customer satisfaction, prioritizing quality above all else, delivering products with zero defects, and ensuring zero customer complaints," the initiative aims to implement comprehensive quality-enhancement and improvement efforts, ultimately elevating the company's overall quality management standards and fostering the creation of premium-quality products.
Foam Special Box "Quality 100" Campaign Training
Quality 100 Campaign Launch Event
- On-site Lean Quality Activities
The company takes its products as its lifeblood and quality as its soul, proudly embracing the responsibility of contributing to China’s national drive toward becoming a powerhouse in quality. By implementing a range of on-site lean quality management initiatives, the company has established a comprehensive, rigorous, scientific, and meticulously designed system for product craftsmanship, material evaluation, and finished-product testing.
On-site Lean Quality Management Work Display Chart
- On-site Visual Management
Visual Management Board
- Change Management
Change Management Display Board
- Quality Meeting
Quality meeting scene
- Quality-focused mindset
Quality Awareness Campaign
- Quality Standards
Quality Inspection Standards Display Board
- Quality Level
Team-based Quality Control Personnel
- Abnormal Handling
On-site implementation of abnormal situation handling
- Error-proofing Management
Error-proofing device
- Nonconforming Product Management
Nonconforming Product Management
- Product Audit
Product Audit Site Work
3. Enhance Customer Satisfaction
The company remains committed to the belief in exceptional quality, relentlessly striving forward and continuously elevating the standards of our quality efforts, while putting this commitment into practice. The "Customer Success" value has ensured our quality consistently remains industry-leading for many years. We gather and analyze customer feedback and suggestions through various satisfaction metrics, such as on-site order satisfaction assessments, unannounced quality inspections, and customer satisfaction surveys. Based on this insight, we implement effective measures to drive continuous improvement, steadily enhancing customer satisfaction—while our overseas clients span across the globe.
Online Video Conference with Overseas Clients
Customer visit for offline communication
Contact Us
Business contact:0086-512 33027708
Phone:0086-512 33027777
Email:xingbiao.shi@cimc.com
Address: No. 99 Binjiang Avenue, Taicang Port Economic and Technological Development Zone, Jiangsu Province
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